Western Dental & Orthodontics

Henry Shen

2 months ago · ★ 4

I had a great experience with this office. We hit a bit of a snag early on due to a third-party mistake that was completely out of the dental office's control. However, I was really impressed with how quickly the team jumped in to advocate for me and speed up the process. ​As for the dental work, my denture fits and works perfectly now. It took two minor adjustments to get the fit just right, but the staff was patient and professional throughout. Everyone here is polite and kind. The only area for improvement would be the wait times; even with an on-time arrival, we sometimes waited an extra 30 minutes to see the dentist. Despite that, we are very satisfied with the quality of care and the kindness of the team."

Ashley Lombard

2 months ago · ★ 5

Thank you so so much. I am very pleased with everything. They took real good care of me and were very patient. All the staff was amazing. Crystal and Neta were to kind and knowledgeable. I’m so happy and blessed. Highly recommend!!

Raquel Flores

a month ago · ★ 1

Bad experience. Although the people who worked there were nice, the wait time was ridiculous. They booked a last minute appointment and shouldn’t have. I waited 35 minutes just to be seen. They brought me inside to the chair and there were 4 other patients in chairs which looked like they were waiting too. I waited another 30 mins and could not wait any longer. I got there on time and a hour later there was not one dentist who talked to me at all. I walked out. The inside area was so outdated. It was the most uncomfortable space. Like from the 70s. Brown chairs and old equipment. If they take care of their office like that, I can’t imagine what they would do with my precious teeth. I would never come back and told them that. Don’t book appointments if you can handle your work load period. So unprofessional.

Avinash Oumapathy

a month ago · ★ 1

DO NOT COME HERE. Genuinely one of the worst experiences ever. My appointment was at 10 am for a basic checking and cleaning. I came at 9:45 am. They made me wait for 30-40 minutes before calling me up for x-rays. Then made me wait another hour before the dentist examination. And then I had to wait for another 45 minutes to do the cleaning. It’s evident that these people have no respect for people’s time. My appointment should’ve realistically taken only 30- 45 minutes max. Instead this whole appointment took close to 3 and a half hours and

Sk

5 months ago · ★ 5

A special thank you to Sweeta and the wonderful service she provides anytime I drop in for an appointment. She’s very inviting, makes me feel at ease and handles my requested services with care and consideration. She provides quality and knowledge and I love the patience and lightheartedness she shows with her service and look forward to seeing her along with any of my appointments.