Washington Auto Center

Akshay G

2 months ago · ★ 5

One of the best auto shops in the Bay Area. Ali is genuinely one of a kind. I came in on a time crunch, told Ali I needed to get to work and couldn't wait long. He was already mid-job on another car, but without hesitation he moved it aside and took care of mine first. Done in 30 minutes flat. What really stood out was the combination of speed, quality, and honesty. He charged me significantly below what I've seen anywhere else in the area so much below market that I actually wanted to pay him more. That almost never happens. Ali isn't just a good mechanic. He's a genuinely good person who actually cares about his customers. You can feel the difference the moment you walk in. No upselling, no games, just straightforward service and a fair price. Highly recommend this place.

Amine Khouildi

a month ago · ★ 1

I left my car at this shop for an entire week, and it was never repaired. I was repeatedly told that they were still trying to find the faulty part, but they couldn’t locate it. In the end, I found and purchased the part myself. Even after I provided the part, no proper testing was done, and there was still no progress on the repair. I eventually took my car to another mechanic, who diagnosed and fixed the problem in just two hours. My experience was very disappointing. The repair process took far too long, there were constant excuses, and communication was poor. It was difficult to get updates because phone calls often went unanswered. Based on my personal experience, I would not recommend this shop. If you value timely repairs, clear communication, and reliable service, I suggest looking elsewhere.

mona salameh

a month ago · ★ 5

Ali and his team were great! The service was awesome, care was exceptional, price was reasonable and most importantly they were honest and transparent about what I needed and why. I was stressed when the place walking distance from my home closed, but I’m happy I found this shop walking distance from my work. Will be back for sure!

Wendy W

10 months ago · ★ 5

Ali the owner is a great guy. He is knowledgeable about the cars and the price is very reasonable. I am happy to find this reliable neighborhood car repair shop. Strongly recommend!

charles hch

7 months ago · ★ 5

I’ve been a long time customer of this establishment since the previous owner. When Ali took over as the new owner, there was a noticeable improvement in service quality and transparency. He’s helped me out in a quick pinch when I got flat tires, and has done multiple oil changes and other small services. His prices have been more than fair, and has let me know if there’s any additional services that I might need on my car, but always leaves the choice of service to me, the customer. I will continue to recommend him to friends and family.