Starbucks Coffee Company

Vanessa Flores

a month ago · ★ 1

I wanted to share feedback about my experience today. I placed a mobile order through the Starbucks app and, when I picked it up, I asked the barista if I could also get a pup cup for my dog. Since pup cups aren’t available as an option in the app, I assumed it was appropriate to ask when picking up my order. The barista initially assumed I hadn’t purchased a drink. After I explained that I had a mobile order and picked up my drink, she told me I would have to stand in line to get a pup cup. While I understand if that’s the store’s policy, her tone and facial expressions came across as dismissive and unfriendly. In fact, the customer behind me even commented that the staff “needed to smile more” because of the barista’s attitude. I’m not upset about being told the policy if that’s the expectation, but I do think customers should be treated with courtesy and respect. If pup cups require waiting in line, it would also be helpful if that policy were communicated more clearly, since there’s no way to request one through the mobile app

Surinder Kaur

3 months ago · ★ 1

A cashier was very nice and polite I went to get their new energy refresher. A servers just starring at me mugging me which is very unprofessional I waited over 20 minutes and over 1 drink all they do is standing and talking they don’t care someone on breaks and have to go company paying you to work and give good service for the customers and I ask cashier nice way for refund cuz I can’t wait to long After that they make my drink fast I only have 2 minutes for my break to go I just wasted my time to go there I will give good credit to the a man cashier thank you for helping me

Madhu Sudan

8 years ago · ★ 4

It’s been like almost 2 years since I’ve started visiting this place. I’m almost a regular customer to this store and found this place very peaceful to have some fav coffee during early hours of the day . They know exactly what I want and they even helped me with some suggestions to the new products that I wanted to try. I didn’t see much of crowd during the early mornings. #WhiteChocolateMocha and #caramelMacchiato are my favorites. The service is quick and good . Below are some of my clicks from this store......

Donna Wheeler

7 months ago · ★ 1

I know I don't wake up like a fashion model, and I didnt order ahead on the fence app, no I'm old school, I walked in after I got up. None the less, I asked for the code to use the bathroom, and I got the "look" as if I was even gonna be a paying customer! Then hmmmmed and hated, finally with hesitation, the women as manager gave it to me. This was extremely completely humiliating. I have no problem anywhere else, but this just topped my day with bullshit. Thanks for judging me starbucks, I will never come back to this store! You guys suck at your jobs.

Sayed Z

2 months ago · ★ 1

Worst Customer service, i ordered online 15 minutes ago, people who came after me and ordered in person they got quickly! Poor management, terrible customer service!