Shang Cafe Fremont

H. J.

6 months ago · ★ 3

Shang Cafe and its sister restaurants, including Ping’s Bistro and Ping’s Bistro 2, are often regarded as some of the best Sichuan and Hunan restaurants in the San Francisco Bay Area. In our experience, the food quality and flavors have been consistently strong, which is why these restaurants have long been among our favorites. On this visit, we ordered Pork Ribs with Dry Chili, Pig’s Feet and Kelp Soup, and Poached Beef Combination in Green Pepper Soup. All three dishes were well executed, and the pork ribs in particular stood out. Unfortunately, what diminished an otherwise enjoyable meal was the billing practice. An 18% mandatory service fee was automatically added to the check, and an additional 10.25% tax was charged on top of that service fee. We personally do not support mandatory service charges, as we believe tips should be earned based on service. Because of this policy, we will likely think twice before returning to Shang Cafe or its affiliated restaurants in the future.

Tina Mai

7 months ago · ★ 5

Foods are tasty, but a little salty. If you love spicy Chinese dishes, you will not disappoint it. The restaurant is not big, so it may be a wait in the dining time.

Je Vais Partout

9 months ago · ★ 4

As of mid-october 2025, a 15% service charge is already included in the bill. Customers do not have to pay additional tips unless they are particularly happy with certain servers. The food of this restaurant is mainly Sichuan style (spicy), but there are no less non-spicy option. They are generally good. It is getting pricier and pricier, as are other restaurants.

Andrew

3 years ago · ★ 4

Traditional spicy Chinese food. Tho it's more numbing spicy than straight up hot/spicy. The hot & sour fish fillet and the rice chicken are too numb, they put too much numbing spices it took over the flavour, you can hardly taste the fish or chicken, just numbness. Some people might like it, I find it overwhelming. The fried rice and sliced potato on the other hand, are not spicy and tastes amazing. Service is good, Would definitely recommend.

Elliot Kamper

2 years ago · ★ 5

Basic noodle shop with friendly, enthusiastic staff and delicious food. Their chili oil is great, has a complex and lovely flavor. I've only explored the lunches/for 1 menu myself, though I regularly see large parties here ordering table dishes. Very nice spot for solo lunch or a get-together.