Public Storage

Michelle Jia

5 months ago · ★ 4

Mutas was absolutely amazing and helpful at the front desk! Very functional storage unit, just be aware of hours (not 24/7) and the fact that the office is not always occupied during gate hours. Other than that I’ve had a great time here and it’s “what you see is what you get” in a reasonable way! Cheers and good luck!

Tom A

2 months ago · ★ 5

Update June 3: I finally spoke to the front office representative who was understanding and heard my reasoning and what happened, I felt heard and the rep promised to look into the matter and see what they can do, next day I received a call and we reached a very fair settlement, I’d say it went more in my favor this time considering I had two issues that were mostly my fault, so I’m editing my review because I was treated fairly and have absolutely no problem paying for my mistakes when due. The rep was professional and delivered on what was discussed, I appreciate that so I’m moving my review to 5 stars. I was given literally 5 hours to come take back a 1 foot wooden trolley, literally during a work day and the only reason I’m using storage is to facilitate my move to another city. As if people had Batman cars and private helicopters, I was charged 75 dollars, it’s not about money, I understand I broke the rules and that’s on me, but giving me a 5 hours ultimatum is ridiculous and clearly it’s only setting up people for failure to grab more money, it’s a predatory tactic and now I understand why they offer very cheap first month fee, they want you to forget things, they want you to suffer, they want you to be late, they know you will make a mistake, and that’s the entire business model in a nutshell. I’m going to get my stuff and never use this service again, I’d rather donate or throw away my things.

sn si so

5 months ago · ★ 5

I recently got a new unit at Public Storage, and Muta was a huge help. He assisted me every step of the way and made the whole process smooth and stress-free. He is very smart and extremely patient. I really appreciate his support and professionalism. Thank you, Muta!

张慧敏

5 months ago · ★ 5

Muta truly deserves recognition for his outstanding service. He went above and beyond to help me and made sure everything was taken care of. He is knowledgeable, patient, and very professional. His positive attitude and willingness to help really made a difference. Public Storage is lucky to have someone like him!

Jianxiong Si

5 months ago · ★ 5

I had a great experience at this Storage thanks to Muta Z. He was very patient and friendly throughout the whole process. He took the time to answer all my questions and made everything easy to understand. I really appreciate his professionalism and kindness.