Premier Nissan of Fremont Service

Tony Lin

a month ago · ★ 5

The service department manager Jonny helped me a lot. He actively followed up with tow trucking dropping off of my car, and filed paper work for warranty repair because my car is just out of warranty. Eventually my car repairment was covered by warranty. Thank you Jonny. Thank you Nissan!

Gerard McNearney

7 months ago · ★ 5

My Service experience at Premier Nissan of Fremont on 12/23/2025 exceeded my expectations. I made my appointment online, and I requested The Service Manager, Johnny Nguyen to be my Service Advisor. Johnny is the Best representation of this Nissan Location, by clearly demonstrating "Premier" Service, Professionalism and experience. This Nissan location is my Dealership of choice. I went in for my 5,000 mile Service, oil and oil filter change, tire rotation, new cabin filter, new windshield wiper blades, transmission fluid exchange, and to inspect brakes and all under hood fluid levels. They washed my car too. Mr. Johnny Nguyen was so thorough in answering my questions and kept me informed on the progress of my vehicle service while I waited. Mr. Nguyen made me feel welcome and valued as a long time Customer, and words are not adequate to express how much I appreciate him. To me, Mr. Johnny Nguyen is a wonderful asset to Premier Nissan of Fremont, as I have not received this top tier caliber of service in many years. I can only encourage Mr. Johnny Nguyen to keep up the Great work, as Customers like me, truly appreciate all that you do. I look forward to my continued association with Mr. Nguyen and Premier Nissan of Fremont for many years to come. Most Sincerely, Gerard McNearney, Nissan Customer

Nina Skyy

9 months ago · ★ 1

service is ok, everything was timely manner and communication is superb,only thing I dont agree with is the bill bit overpricing!! cost $180 for air filter change ☠️I have no plans to to come back for my next oil change.Not worth my 25miles drive + toll fee. Thank you but not coming back for my car service maintenance .

Anastasia Franco

6 months ago · ★ 1

They were very nice, but they did not fix my 2024 Nissan Ariya correctly. I purchased this vehicle Certified Pre-Owned in late November 2025. It currently has 15,404 miles, and I have personally driven it less than 1,000 miles. I should not be dealing with unresolved EV charging failures on a CPO vehicle this new. I brought the car in because DC fast charging was not working and the EV warning light was on. The dealership kept the car for about two weeks and replaced the entire charging port. I was told the vehicle was fixed after they tested it on a Level 2 charger only. A week after pickup, I attempted to DC fast charge and the car still failed immediately with fault behavior. Level 2 charging working does not verify DC fast charging, which was the original issue. The staff was polite, but the repair was incomplete, and the vehicle was returned without proper DC fast-charge verification. I now have to bring the car back again for the same unresolved problem. This is extremely disappointing for a Certified Pre-Owned Nissan.

Daisy Tang

8 months ago · ★ 5

Upon check in, Dominic was very helpful and courteous. He communicated that the service will include inspection, oil change, and tire rotation, as well as approximate wait time. The service was completed slightly before the estimated timeline and my car had a complimentary wash. After the service, Dominic explained all the items on the inspection report and on the invoice. Both the inspection and the customer service were very thorough. My visit has exceeded my expectations.