Pannu Dental Group

H Q

a month ago · ★ 5

I went in to get a second opinion after having one of my front teeth removed. The office manager was incredibly professional and patient. Dr. Pannu even took a full-mouth X-ray completely free of charge! He carefully examined the condition of my teeth and gave honest, reasonable advice. It’s clear Dr. Pannu is a highly experienced and responsible dentist. This consultation truly exceeded my expectations. The office absolutely deserves a five-star rating for the excellent service they provided.

Kashif Bootwala

4 months ago · ★ 5

I’ve had a generally positive experience at Pannu Dental Group. The staff is friendly and welcoming, and the office is clean and well organized. The dentist takes time to explain treatments clearly and makes sure you feel comfortable throughout the visit. That said, there have been a few occasions where I had to wait longer than expected, which did affect my work schedule and plans. It would really help if appointment times were managed a bit more efficiently. Overall, it’s still a good dental office with professional care, and I’d recommend it—just something to keep in mind if you’re on a tight schedule.

Tian Yu

8 months ago · ★ 1

I had two recent visits at this clinic, both scheduled as regular cleanings, and unfortunately both experiences were disappointing. During my first visit about six months ago, the doctor tried to recommend an additional treatment that I did not feel was necessary. When I declined, I was asked to sign a liability waiver, which made me very uncomfortable. The wait time during the cleaning was also unusually long — I waited around 30 minutes in the middle of the visit. In my most recent visit, I was again scheduled for a regular cleaning, but the doctor recommended a full-mouth deep cleaning with additional laser/irrigation services, even though I had a deep cleaning done just last year at another clinic and currently have no gum issues, pain, or bleeding. The out-of-pocket cost quoted to me was over $1000, which is far higher than what I have paid elsewhere. I felt pressured into considering treatments that may not have been necessary, and the overall experience did not feel transparent. To be fair, the assistant who prepared me before the doctor came in was extremely kind, professional, and made me feel very comfortable. However, my experience with the doctor and the treatment recommendations was not positive. I will be seeking a second opinion at another clinic. I cannot recommend this office for those who prefer clear, straightforward, and transparent dental care.

Anna C

4 months ago · ★ 1

I have been a patient for over 15 yrs, today I was so disappointed in Pannu dental. I had an appt at 3pm to get a filling repaired, I called ahead and told them I would be late, when I got there at 3:15 I signed in and wrote my name on the paper. At 3:50 I spoke with the receptionist and told her I was still waiting to be called. She looked all flustered and was apologetic, apparently she did not know i had signed in. I didn't get seen till 4:05 at this point I'm pissed off having to wait 50 mins. I get xrays done, dentist comes and sees me and says I should have a crown done. I told her I just wanted the filling for now and I'll think about getting the crown later. She gets the manager to come in for me to sign a paper that I am refusing the suggested treatment and that the dentist should not be liable incase my tooth cracks with just a filling and not a crown. They go back and forth trying to convince me to do the crown with a 350 co pay. I have double coverage Delta Dental. At this point it is 5pm and I still don't have a filling. I feel forgotten and left till the very end as if the dentist didn't want to do the filling. Anyways I leave frustrated wasting 2 hrs. Avoid this place if you can, they will try and sell you invisalign if you don't have picture perfect teeth no matter how many times you tell them no. Is this how Pannu dental treats their loyal customers?

Lin Wang

4 months ago · ★ 2

Very disappointing and unprofessional experience at this dental office. I came in for a general cleaning, but the service was far below standard. First, the X-ray process was a nightmare. The operator was extremely inexperienced, repeatedly scratching my mouth with the bite block. When I expressed that it was painful, she simply told me to "that’s just how it is." It took 4-5 attempts for a single spot, which is unacceptable and caused unnecessary discomfort. The "cleaning" itself was a joke—the entire process took only 8 minutes and didn't even include basic scaling. After I complained to the front desk, they sent the same operator back to perform the scaling, but the total time for that was still less than 10 minutes. A professional cleaning usually takes 30-45 minutes; what I received was rushed, negligent, and dismissive of patient comfort. I do NOT recommend this place if you value professional dental care.