Pacific Bay Auto, Inc.

Forrest Tanaka

a year ago · ★ 5

Julian responded to my initial inquiry quickly, and we met the next day. Both Jason and Julian made me feel comfortable, and let me examine the Mazda Miata I was interested in without disturbing nor rushing me. Negotiations were very friendly and comfortable, and felt very transparent. In addition, a couple small parts on the car didn't work, and they ordered and paid for these parts, and I was able to install them. This was literally the best used-car dealership experience I've ever had, and I'm very happy with the Miata.

sumit katariya

2 years ago · ★ 5

I had a great experience dealing with Jason and Julian, both of them helped me a lot to buy my first car in the USA. Somehow I had difficult situation in three months post buying my car. They dealt with this situation aptly and bought my car back again at a very good price. They also helped me for the DMV documentation and made my car purchase and sale experience smooth and transparent.

Chidinma Barrett

3 years ago · ★ 5

Jason is very respectful and honest. I sold my Volkswagen Jetta and got a Mitsubishi outlander. He made the process super easy. He didn’t look down on me as a person of color. I give reviews based on the service given. I am really impressed with Jason. I recommend him to anyone who needs a good running car. It has been 3 months, and the car is still functional.

Chris

4 years ago · ★ 5

This is not your typical dealership. I was nervous about being pressured or scammed. I was interested in a 2004 Lexus Gx470. The first time I checked it out, Julian was honest, told me its a big decision so take your time. Plus he had tons of maintenance done to the car so I had a good feeling. After deciding to check out others on the market I realized this felt like the best deal. When checking out the car the 2nd time I noticed a brake light was out, he fixed it for free. So I trusted Julian (hes non-comission) I decided to buy the GX. I was done with paper work in about 25 minutes and I loved how he explained in detail every box I signed. He didnt pressure me on warranties or anything either. Highly recommend them to anyone looking for a good used car.

A G

3 years ago · ★ 5

My parents purchased a 2016 Ford Escape yesterday and were very delighted with their experience. Jason was very professional and did not pressure them into buying like they usually do in other car dealerships. Thank you Jason for being very patient and attentive. I recommend business with him 100 percent.