Fremont Buick GMC
Car Dealer in Fremont
What this business offers
★ 4.0 · 620 reviews
Alec Marzan
a month ago · ★ 5
I walked into GMC ready to get a truck and Harry approached me with a welcoming presence. Harry is very helpful and got me exactly what I wanted. He is very knowledgeable and has answers to all of your questions. Fremont GMC and Buick has a great team especially with Harry on the team. Ali was also very helpful made everything go by very quickly and explaining everything thoroughly while going through the paper work.
Nohemi Leon
2 months ago · ★ 5
I started my day at an Acura dealership and spent the day comparing every other luxury vehicle I test drove to an MDX. I never imagined my day would end with a Buick Enclave and I cannot recommend Justin Credible enough! From the moment I walked in, he was zero high pressure and made the experience for me and my bestie really fun despite this being our seventh dealership of the day. He was transparent, knowledgeable, and respectful of my time. I hadn’t considered a Buick but I loved how smooth and quiet the drive is and how comfortable the interior is. It’s sleek, luxurious without being bougie and had the smoothest and quietest ride of every other luxury vehicle I test drove. Overall, this was the best car buying experience I've ever had thanks to Justin Credible who managed to make us laugh and enjoy the experience of car shopping.
Heather Hill
8 months ago · ★ 5
We walked in to have service done on our 2024 canyon at4 and ended up trading it up for the 2026 gmc sierra 1500 at4. When we walked into sales department and met Imran Sultan who was so friendly and beyond helpful. Immediately let us test drive not a cheesy sales team at all. So polite, so straightforward and honest on everything from taxes, finances, warranties and everything. Also we had our 10 month old daughter with us and his team Mosses N. and Imran went above and beyond to make us comfortable and entertain our little one through the process which can be long but these guys are pros. They were so accommodating and seamless with everything from paperwork to running everything needed for the trade in that they will be our go to dealership from now on. Well definitely be back and continue using and referring anyone we know to go to Fremont gmc for this team of guys. You guys made the process enjoyable. We love our truck and cant wait to make family adventures with this truck 🥰 Thank you Mosses and Imran and your team who assisted with all the paperwork.
Maricela Suarez
6 months ago · ★ 5
I had a great experience at this dealership. The staff was friendly, patient, and made the whole process feel easy and stress-free. They took the time to answer all my questions and made sure I felt comfortable with my decision. I truly appreciated how professional and helpful everyone was I would definitely recommend them to anyone looking for a smooth car-buying experience.
Nishan Singh
3 months ago · ★ 1
I strongly recommend avoiding Fremont GMC Buick if you can. If you’re in the area, I had a much better experience at Capitol GMC (ask for Jeff — far better customer service). I regret doing business with Fremont GMC Buick. The level of professionalism from most of the staff was extremely disappointing. I’m honestly surprised they call themselves salespeople. For context, I purchased a brand new GMC AT4 on March 20th. Within 4 days, the check engine light came on — and since then it’s been happening repeatedly, about 4 times in the first month. I’ve already filed for a lemon claim. To be clear, this is a manufacturer defect, not something the dealership caused — but customer service is absolutely within their control, and that’s where they failed badly. The second time the engine light came on, the truck wouldn’t even start at 2:15 AM. I had to tow it in — this was just ONE WEEK after buying it brand new. Out of the first 30 days, my truck was in service for roughly 9–12 days. Today was the last. I came in for a loaner vehicle and was made to wait about 40 minutes. When they finally called me up, I realized I didn’t have my wallet, so I had to drive home — a 1.5 hour round trip — and come back. Then suddenly they told me I couldn’t get a loaner because I’m 24. The frustrating part? They already gave me a loaner the first time my truck was in service. Completely inconsistent and poorly managed. Omar and another manager (I believe Haroon) were especially unhelpful — I would avoid dealing with them if possible. The only person who seemed competent and respectful throughout this experience was Jannette. On top of everything, I had to pay out of pocket for Ubers to and from the dealership, plus $200 for a rental car just to make a trip to LA while my truck was stuck in service. Overall, extremely frustrating experience. Poor communication, inconsistent policies, and a lack of accountability. Save yourself the headache and go somewhere that actually values its customers.
Where you'll find it
5939 Auto Mall Pkwy, Fremont, CA 94538, USA
