ExtraMile

xuanqi nian

4 months ago · ★ 2

I am reporting an incredibly unprofessional and hostile interaction with a cashier at this location on Monday at approximately 2:40 PM. It was a hot day, and I stopped by simply to buy an ice-cold Coke to quench my thirst. When I attempted to pay with a $50 bill, the cashier outright refused to accept the cash or provide change. It was not a matter of me being unable to pay; it appeared the cashier simply couldn't be bothered to make change for me. Instead of offering a polite explanation, the employee condescendingly asked, "Do you not have a card?" When I asked to speak with a manager regarding this refusal of legal tender, the cashier arrogantly refused to contact one and remained extremely dismissive. This level of customer service is unacceptable. I strongly urge local management to review the security footage from Monday at 2:40 PM to observe this employee's behavior firsthand. I am also forwarding this complaint directly to Chevron Corporate. A customer should not be treated with such blatant disrespect just for trying to buy a drink with cash!

zack

5 months ago · ★ 5

bathrooms always clean, snacks are stocked, hot food and coffee is good, employees are always nice 👍

Daniel Pantoja

4 months ago · ★ 5

Very good people