Chase Bank

Haj S

5 months ago · ★ 5

5 stars for Heela! She the only one there who is professional patient and friendly! & didn’t give me a hard time in past I have had nothing but bad experiences in the past but still never wrote a review but today I’m very happy they have her. Protect her at all costs.

Munazah Hashmi

7 months ago · ★ 1

There is a Girl named BRITTNEY she is super rude and unprofessional lady. She is very aggressive and very disrespectful person. I know this review will not effect anything to her. But at least people should know her. She is very aggressive. I visited chase bank need cashier check. She answered my question with unprofessional and very aggressive. I will not talk with her anymore. She should fire from her job. She should stay at home.

Behzad Eghtesad

6 years ago · ★ 1

I had 13k$ in my Ch account&8k$ negative in CC, i asked cashier Jaibir if i pay my cc can i get 8k$ cash next day, he said yes. Twice he confirmed!, dec26 i came to get cash they said 1500$ is max cash advanced!!. I have due 14000$ and today must pay off, Wow... not knowledge of others effect to loose us. Who is responsible of this kind of loosing? His manager Ben called somewhere but not any positive things. Totally disappointed of chase bank

Edgar Navarro

a year ago · ★ 1

I regret choosing to visit this branch. I needed to complete a time-sensitive wire transfer, so after checking in, I waited in the lobby. There was already a customer ahead of me who was visibly frustrated, as they had scheduled an appointment but another customer had been assisted before them. The customer speculated that the other person might have been opening an account, which they believed had more priority. About 10 minutes later, a representative, possibly a manager, approached and informed me that they would assist me as soon as a representative became available. However, they proceeded to help another customer who had checked in after me. I assume they were likely opening an account, which might have taken precedence over my request. In the end, I waited over 40 minutes for my wire transfer. While I appreciate many of the benefits Chase offers and find their services user-friendly, the experience at this branch was frustrating and far below the standard I expect.

Dipak Patel

3 years ago · ★ 1

Not a good branch if you are a business customer!! They require customers to order ahead if they are picking up coins. However for past three weeks, they have failed to pick up their customer service phone when called to order the coins. The person who identified himself as a manager said “sometimes we are busy”. Of course, that happens but when it happens everyday, it shows that the people at the higher ups set up a procedure but failed to see if the process that helps the customers or not. There are two or three people in the lobby (including the branch manager) to greet the customers but they say they are too busy to pick up the phone. Never had such issues at other Chase branches so the manager’s excuses for not providing good customer service is only the failure of the branch manager’s ability to run this operation. Feel sorry for the staff who have to sorry to customers and for business customers who bank at this branch.